1. QUOTATION is subject to acceptance within thirty days and subject to cost of material increases at the time job is placed in production.

  2. TERMS - Payment for guests shall be whatever was set forth in quotation. Clients will be invoiced at the end of each month and which terms are stated. Claims for defects, damages, or shortages must be made by the customer within a period of three (3) days after delivery of all or any part of the order. Failure to make such claim within the stated period shall constitute irrevocable acceptance and an admission that they fully comply with terms, conditions, and specifications.

  3. ALTERATIONS - If through customer's error, or change of mind, work has to be done a second time or more, such extra work will carry an additional charge, at current rates for the work performed. Work already performed will be charged as according.

  4. PROOFS - will be submitted only upon mutual agreement prior to job acceptance. Proofs, when submitted, shall be returned to vendor with signature of duly authorized individual. Proofs must be marked "O.K. as is" - "O.K. with correction"- "make changes, submit another proof". Changes, new proofs, etc, are subject to additional charges. It is the CUSTOMER'S responsibility to proof check all reproduced images for accuracy upon completion of the work. In all cases vendor will only be responsible for the stated invoice price printed on the vendor invoice.

  5. DIGITAL COLOR JOBS - All colour jobs will be printed as is. Any colour alterations or changes must be made by the client at time of ordering the prints.

  6. COLOR PROOFING - Because of the difference in equipment and conditions between the color proofing and the press room operations, color monitors, copiers, and dye lots, a reasonable variation in color between color proofs and the completed job shall constitute an acceptable delivery.

  7. REPAIRS, CHANGES, trimming, mortising, anchoring, special proving, or similar work required on materials which are furnished by the customer, shall be billed at current market rates.

  8. CUSTOMER'S PROPERTY - The customer shall be charged at current rates, for handling and storing customer's stock or printed matter held more than thirty (30) days. Customer's property stored by the vendor will be at customer's risk, and vendor is not liable for any loss or damage in any way. It is understood that the gratuitous storage of customer's property is solely for the benefit of the customer.

  9. PAPER, STOCK, ORIGINALS, ETC., furnished by the customer shall be properly packed, free from dirt, grit, bad splice, etc. and of proper quality for reproduction requirements. Also, customer's property containing dry transfer, sensitized or decal material shall be processed at customer's risk. Costs resulting from delays, impaired production or damage to vendor's equipment because of improper packing, quality or contents of customer's property shall be charged to the customer.

  10. DELAYS IN DELIVERY - All contracts are made contingent upon wars, strikes, fires, floods, accidents, or other contingencies beyond the vendor's control.

  11. DELIVERY - Unless otherwise specified, the price quoted is for a single shipment, F.O.B. customer's local place of business. All proposals are based on continuous and uninterrupted delivery of complete order unless specifications distinctly state otherwise.

  12. LIABILITY - shall be limited to stated selling price of any defective goods and shall in no event include special or consequential damages, including profits (or profits lost). As security for payment of any sum due or to become due under terms of any agreement, vendor shall have the right, if necessary, to retain possession of, and shall have a lien on, all customer property in vendor's possession including work in process and finished work. The extension of credit or the acceptance of notes, trade acceptance, or guarantee of payment shall not affect such security interest and lien.

  13. INDEMNIFICATION - The customer shall indemnify and hold harmless the vendor from any and all loss, cost, expense, and damages (including court costs and reasonable attorney fees) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against the vendor on grounds alleging that the said work violates any copyrights or is scandalous, or invades any person's right to privacy or other personal rights, except to the extent that the vendor contributed to the matter. The customer agrees, at the customer's own expense, to promptly defend and continue the defense of any such claim, demand, action or proceeding that may be brought against the vendor, provided that the vendor shall promptly notify the customer with respect thereto, and provided further that the vendor shall give the customer such reasonable time as the exigencies of the situation may permit in which to undertake and continue the defense thereof.


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